Frequently Asked Questions

When will my order ship?

I usually ship ready to ship jewelry the same day you order or the next business day. Custom pieces typically take 1 to 4 weeks to make before shipping. During your consultation, I’ll give you a timeline for your design. You’ll receive tracking as soon as your piece is on its way.

Can we design a custom piece together?

Yes. We’ll start with a private consultation so you can tell me what you have in mind. You can choose sea glass from my collection or send me a piece you’ve found and treasured. Together, we’ll choose the metal and design a setting around your glass. I’ll confirm the design, price, and timing with you before I begin.

Where does your sea glass come from?

I’ve collected sea glass since I was a little girl spending summers on the Northeast coast. Today, trusted collectors around the world share their best finds with me. I choose genuine, ocean-tumbled glass for its color, shape, and natural surface. If you’re curious about a particular piece, ask me where it was found. I love sharing that part of its story.

What metals do you use?

I work in gold and silver, and I often use both in the same design. For my silver work, I favor fine silver and Argentium silver (both have a higher pure silver content than sterling silver), with traditional sterling silver in select pieces. You’ll find the metal used in each product description. If you have a metal sensitivity, message me about the piece you’re considering and I’ll confirm its materials for you.

How do I know if a ring or bracelet will fit?

For a ring, the best starting point is to have a jeweler measure your finger with a sizing band close in width to the ring you like. For a cuff, measure snugly around your wrist where you’ll wear it and compare that measurement with the fit range in the listing. My Ring & Bracelet Size Guide walks you through both.

Can a ring be resized?

It depends on the design. When I can size a ring for you, I list the available sizes on its product page. If you’re unsure, send me the name of the ring and the size you need before ordering. I’ll tell you what’s possible for that piece.

How should I care for my jewelry?

An occasional splash is fine. Gently dry your piece afterward. Please take your jewelry off before washing your hands, bathing, or swimming, and before applying perfume or lotion.

Wear your silver often and store it in a cool, dry jewelry box between wears to help minimize tarnish. If tarnish appears, gently wipe the silver with a jewelry polishing cloth. For gold vermeil, use a soft, nonabrasive cloth to protect the finish.

What if my piece isn’t right for me?

For ready-to-ship jewelry, contact me within 7 days of receiving your piece to arrange a return or exchange. Please return it unworn and in its original condition. Return shipping and insurance are the buyer’s responsibility. Custom pieces are final sale, and I stand behind my workmanship for the lifetime of your jewelry. You can read the full details in my Return Policy.